Invest in your future

• A professional service of a high standard
• A safe environment
• A service that is courteous and consistent throughout your interface with us
• A cost-effective, efficient and knowledgeable service
•  Fair and unbiased treatment with no discrimination
• Adherence to our value system which respects diversity and excellence
• Efficiently dealing with all queries, contact and job applications in a fair, professional and consistent manner
• Ensuring that the quality of our work is consistently high

Below is a summary of what you can expect from us when entrusting us with a job spec:

• We make personal contact with our clients to ensure that we have a full and comprehensive position-specific brief

• We refer to any Service Level Agreement or present Terms and Conditions to new clients for signature to ensure that fees have been agreed and any specific requirements are met
• Initial feedback is given to clients within 24 hours of receiving the detailed job specification
• Our consultants will then start the process of identifying suitably skilled candidates
• We stay in regular contact with clients throughout our search while preparing to submit suitable candidates for consideration
• Appropriate candidates are interviewed on behalf of our clients to ascertain the candidates’ skills, education level and work history
• We evaluate the candidate’s skills, knowledge and ability to establish how closely the candidate meets the client’s requirements
• References, clearances and testing are undertaken on candidates
• 1-3 appropriate CV’s are presented to our clients, preferably at a face-to-face meeting to discuss the closeness of the match. We ask our client to agree to interview times for short-listed candidates at this meeting
• The consultant will liaise with both client and candidate to make first interview arrangements
• The position is discussed in detail with each candidate prior to the interview
• Following the interview we debrief each candidate as soon as possible after completion of the interview
• Our clients are contacted to obtain feedback shortly after completion of the interviews
• Arrangements are made for second and subsequent interviews for suitable candidates after completion of the first interviews
• Tower guarantees the technical suitability of placed candidates for 90 days
• Our consultants maintain regular contact with the client and the candidate subsequent to the conclusion of the placement to ensure that we improve our knowledge of your unique requirements