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Tower Group Procedures & Service Levels for Permanent Placements:
  • We make personal contact with our client to ascertain specific requirements within one hour of receiving the job spec creation
  • We present Terms and Conditions to our client for signature and ensure fees have been agreed
  • Initial feedback is given to the client within 24 hours of receiving the job specification
  • The consultant searches the database for appropriate candidates and contacts each of them to discuss the position. This process is completed within 48 hours.
  • We call our client and submit suitable candidates for consideration within 48 hours
  • The post is advertised immediately if necessary and Tower’s Terms and Conditions have been signed
  • We update our client on progress at least every second day
  • Telephonic advert response is carefully screened
  • Appropriate candidates are interviewed on behalf of our client to ascertain the candidates’ skills, education level and work history
  • We evaluate the candidate’s skills, knowledge and ability to establish how closely the candidate meets the client’s requirements
  • References, clearances and testing are undertaken on candidates
  • 1-5 appropriate CV’s are presented to the client preferably at a face-to-face meeting to discuss the closeness of the match. We ask our client to agree to interview times for short-listed candidates at this meeting
  • The consultant will liaise with both parties to make first interview arrangements
  • The position is discussed in detail with each candidate prior to the interview
  • Following the interview we debrief each candidate within one hour of completion of the interview
  • The client is contacted to obtain feedback within 2 hours of completion of the interviews
  • Arrangements are made for second and subsequent interviews within 1 – 3 days of the completion of the first interviews
  • Tower guarantees the technical suitability of placed candidates for a 3 month period
  • Our consultant will maintain regular contact with the client and the candidate subsequent to the conclusion of the arrangement
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